Ward MM Newsletter September 2016
No one likes to make mistakes, especially if in doing so, this creates the potential for serious harmful consequences that can affect the health of people that they are caring for. Like many other complex industries, health and aged care involve complicated interactions between many parts of the enterprise, repeated transfer of critical information, a requirement for very careful attention to detail in performing repeated technical tasks on a regular basis, and great attention to creating systems and processes that are least prone to error. Huge amounts of time, effort, energy and money are invested in work to render these industries as safe as possible, and yet mistakes can and do happen, and may have potentially serious consequences. Part of this relates to the enormous number of tasks that must be completed every day to provide care for hospital inpatients or aged care facility residents.