RMMR consent information


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A Residential Medication Management Review (RMMR) is a service provided to aged care residents to identify, resolve, and prevent medication-related problems.  An accredited pharmacist will conduct a review when the resident’s GP sends through a signed referral.  Every aged care home has a long-term contract with a pharmacist team to perform this service; for the above groups of homes, this team is WardMM.

Who pays for this service and which government agencies are involved?

To provide this healthcare service free of charge to the resident or the home, it is funded by the Department of Health for all Australian citizens and permanent residents.  This requires us to submit the resident’s name, date of birth and Medicare number to the Pharmacy Programs Administrator (PPA), who oversees the RMMR program.

What do I need to do next?

We already receive this information from the referral and/or the home, but to observe privacy rules we first contact the resident or their substitute decision maker to confirm consent to transmit this information to the PPA.

We will not ask for personal information – only confirmation that you consent to the submission of information to the PPA so that the pharmacist can proceed with the government-funded service.   As contracted health care professionals, we have direct access to resident information, including the contact details for their next-of-kin / substitute decision maker.

This contact may be in-person with the resident, or via a phone call or an email to their substitute decision maker; and may be via the aged care home staff, the accredited pharmacist or one of our dedicated administrative team.

To view the consent form or provide your consent, please click here.

If you would like further information, don’t hesitate to contact us at consents@wardmm.com.au. We look forward to assisting you with your RMMR service.

Kristie Parker,
Administrative Team Manager

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