QUM
QUM for Aged Care Facilities
We are a true partner and advisor to you and your team and offer support across four tiers: Corporate Clinical Governance, Facility-level Clinical Governance, Education & Training and Resident-level activities.
The cornerstone of our partnership with aged care facilities is the establishment of the QUM (Quality Use of Medicines) Plan, which we have developed in accordance with PSA guidelines.
Our Plan can be tailored to each facility and each organisation according to their individual requirements and preferences. Read on to find out more about the key focus areas and activities we are committed to delivering and reporting on.
Corporate Clinical Governance Support
Committee Involvement
We attend and contribute to quarterly clinical governance committee meetings (where invited)
Policy and Procedure Development
We review or develop at least one medication-related policy and procedure per quarter and report our suggested changes at MAC or quarterly meetings. We assess antimicrobial stewardship, self-medication residents, chemical restraint, non-packed medicines, PRN medicines, Nurse-initiated lists or others as identified. Having reviewed and developed thousands of policies and procedures at different facilities, we are uniquely placed to provide the highest standard of advice.
Facility-Level Clinical Governance Support
Medication Advisory
Committee Meetings
We provide input and advice for every MAC meeting. Our accredited pharmacist will attend at least 75% of all MAC meetings, preferably in-person or if not possible, via video conference.
Antimicrobial Stewardship
We perform regular audits of the AMS register (your own, or we can supply one) in line with Therapeutic Guidelines, with reports to MAC.
Psychotropic Medicines
We perform regular audits of the Psychotropic register (your own, or we can supply one), with the results reported to MAC.
Treatment Room
We perform regular physical audits of the treatment room and have a treatment room checklist we can provide for care staff to use.
Polypharmacy
We support you in achieving medication management accreditation standards by performing regular audits.
Education and Training
In-Service
We deliver monthly webinars; a minimum of 10 per year with the recording available via our facility portal for those who are unable to attend live. We also provide personalized facility sessions where a specific gap has been identified.
Nurse-Focused Newsletters
We offer Clinical Pearls, a weekly newsletter providing 4-5 key pieces of information addressing a specific issue in clinical therapies.
Here are examples of our Clinical Pearls newsletters
Ward Alerts
We also send outward Alerts, these are ad hoc newsletters triggered by industry news or events that we feel are relevant or important for you to know about.
Selection of past Ward Alerts
An example of a past Ward Alert
Medicines Information And Advice
We are available to provide information and advice on medicines at any time.
Resident-Level Activities
We participate in and lead regular community health campaigns on topics such as Antibiotic Awareness, Medication Safety, Appropriate use of Antibiotics and Pain Management, among others.
Reporting
Our innovative systems and reporting, together with our clinical lens means the data we provide is meaningful. This of course leads to improved outcomes for your residents. Our client portal ensures you have the most up-to-date information you need, when you need it.
WHO WE WORK WITH
Supporting A Wide Range Of Professionals
General Practitioners
Ward has over 25 years of experience delivering RMMRs and QUM services in the aged care sector. We work with you to make the referral and follow up process smooth and seamless.
Find Out MoreAged Care Providers
At Ward MM, we understand the challenges facing aged care providers; the need for consistently high-quality care, reliability, and simplicity in solutions whilst ensuring they are cost-effective.
Find Out MorePharmacists
We are one of the country’s largest providers of specialist clinical pharmacy services to the aged care sector.
Find Out MoreINDUSTRY PARTNERS
Our Partners
OUR EXPERTISE
Our Clinical Excellence Guarantee
We pride ourselves on our clinical excellence guaranteeing a high standard of work. Achieving this through transparency, accountability, and quality control for both QUM and RMMRs. We peer review RMMRs and further support and mentor our staff to ensure excellence.